Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What is included in the Care Home Website Design package?
Our package includes a custom 5-page WordPress website with a Home, Services, About, Contact, and Blog page. Additional pages can be added for an additional fee.
How much does it cost to get started?
There is a one-time design fee of $99, followed by a $25/month subscription for ongoing website hosting, maintenance, and support.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does it take to get my website live?
The first draft of your website will be completed within 48 hours. You will have two days to request edits before finalizing it.
Will my website be mobile-friendly?
Absolutely! All our websites are fully responsive and mobile-friendly, ensuring a seamless experience on all devices.
Can I update the content on my website myself?
Yes, your website is built on WordPress, making it easy to edit content. If you need assistance, we offer ongoing support and updates.
Do you provide stock images, or do I need to provide my own?
We provide high-quality stock images for your website, but you can also provide your own images. There can also be a combination of both.
Can I add a booking or contact form?
Yes! We include a contact form on your website, and we can integrate a booking system if needed.
What does the $25/month subscription cover?
Your monthly subscription includes website hosting, security updates, maintenance, and basic support to keep your website running smoothly.
What kind of support do you provide?
We offer email, chat, phone support, and website maintenance to ensure your site stays up-to-date and functional.
Can I cancel my subscription at any time?
Yes, you can cancel at any time. However, your website will go offline once the subscription ends. You can move your website to another host if your subscription is canceled after 12 months.
Do you offer SEO services?
A basic SEO setup is included, but for advanced SEO services, we offer additional packages to improve your search rankings.
Can you help with social media or online marketing?
Yes! We offer additional digital marketing services, including social media setup and content marketing. Contact us for more details.
Can I integrate a blog on my website?
Yes! Your website includes a blog page where you can publish updates, news, and articles about your care home.
Do you offer email accounts with my website?
Yes, we can set up a custom business email address for you as an additional service.
How do I get started?
Simply fill out our Customer Profile form and your new care home website can be ready in just a few days!
What kind of businesses is this website service for?
Our websites can be used for any purpose but are designed specifically for board and care homes, assisted living facilities, and senior care providers who want a professional and affordable online presence.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!